Family Medical Center
Patient-Centered Medical Home
We are proud to report that we are Arkansas’ first Level 3 Patient-Centered Medical Home. This is the highest level awarded by the National Committee for Quality Assurance, and it means we offer the highest quality of care.
Emergencies and After Hours Medical Questions
For after hours questions or emergencies, call the University Hospital operator at 501-686-7000 and ask for the family doctor on call. One of our physicians will be available to discuss whether or not you need to come to the emergency room at the University Hospital. If your emergency is life-threatening, dial 911.
Daytime Telephone Calls
If you call the Family Medical Center with a health question, one of our nurses will return your call. This nurse has been specially trained to handle your questions, and he or she will consult directly with your physician for more difficult problems.
Your medical record is strictly private. We will not give out information regarding your condition to your employer, friends, or relatives without your permission. The only exception to this is when required by law, as in industrial injuries, assaults, etc. If you would like your medical record transferred to another clinic, you must first sign a permission statement (called a release). With your permission, we can also request copies of your medical record from other clinics.
When the need arises for hospitalization or specialty care, our physicians can make the necessary referrals. This will be handled by the Family Medical Center’s referral coordinator. She can be reached by calling 501-686-7433.
New Extended Hours Care
We are excited about the new addition of our extended hours clinic which is held downstairs in the Student/Employee Health Clinic. The hours are from 5:00 p.m. to 7:00 p.m. Monday through Thursday. An appointment can be scheduled through our appointment center for any acute illness.